Privacy Policy

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At The Sanctuary, a Christian organization run by the Coptic Orthodox Church Diocese of London, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, [www.servinglondon.com](https://www.servinglondon.com), or interact with our services.

### 1. **Information We Collect**

We collect various types of information to provide and improve our services to you. The information we may collect includes:

- **Personal Information**: When you register on our website, sign up for newsletters, donate, or participate in events, we may collect personal details such as your name, email address, phone number, mailing address, and payment information.

- **Usage Data**: We collect information about how you access and interact with our website, such as IP addresses, browser types, and pages visited. This helps us analyze trends and improve your experience on our website.

- **Cookies**: We use cookies and similar tracking technologies to track activity on our website and improve your browsing experience.

### 2. **How We Use Your Information**

We use the collected information for the following purposes:

- To communicate with you, including sending newsletters, updates, and event information.

- To process donations and payments securely.

- To improve the functionality and user experience of our website.

- To respond to inquiries and support requests.

- To ensure compliance with applicable laws and regulations.

### 3. **How We Share Your Information**

We respect your privacy and will not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

- With trusted service providers who help us operate our website, process payments, or send communications.

- If required by law or to protect our legal rights, including in response to a subpoena, court order, or legal process.

### 4. **Security of Your Information**

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

### 5. **Your Rights**

You have the right to:

- Access the personal information we hold about you.

- Correct or update any inaccurate or incomplete information.

- Request the deletion of your personal information (subject to certain exceptions).

- Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

If you would like to exercise any of these rights or have questions about your personal data, please contact us at **privacy@servinglondon.com**.

### 6. **Links to Other Websites**

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing them with any personal information.

### 7. **Children’s Privacy**

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.

### 8. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for any updates.

### 9. **Contact Us**

If you have any questions or concerns about this Privacy Policy, please contact us at:

**The Sanctuary**

Coptic Orthodox Church Diocese of London  

[www.servinglondon.com](http://www.servinglondon.com)  

Email: **privacy@servinglondon.com**